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TERMS & CONDITIONS

DiSCLAIMER:

  • All price & services subject to change, including additional service charges due to size/condition of vehicle and extra work required.
  • Pure Reflections Detailing will not be responsible for any valuables left inside the vehicle.
  • All quotes & estimates by Pure Reflections Detailing Technicians are good for 30 days.
  • Pricing depends on the size/condition of your vehicle and any additional requirements to complete the service. The following surcharges may apply:
    • A $20 surcharge will be applied for each additional 15 minutes / $30 for each additional 30 minutes.
    • A $20 – $50 surcharge will be applied for all Classic & Exotic Vehicles.
    • Oversized vehicles, third row vehicles, vehicles with custom rims and vehicles with lift kits will incur additional charges.
    • Vehicles in poor condition, including cigarette pet & smoke odors, dog hair, sand, stubborn stains, vomit, etc., will incur additional charges.
    • Hard-to-remove stubborn stains, such as blood, chocolate, coffee/tea, dirt/mud grease/oil, ink, juice, pet stains, vomit, wine, etc., cost extra.

Cancellation Policy:

  • Appointments may be rescheduled with at least 12 hours of notice free of charge. If you fail to provide advance notification, there will be an additional fee of $25 for rescheduling an appointment up to one hour prior to your scheduled appointment. Failing to provide notice or rescheduling an appointment within an hour of your scheduled appointment will be considered a “cancellation” and all applicable Cancellation Penalties will apply.
  • ALL cancellations (other than weather related) must be made with a minimum of 24-hour notice to avoid  any Cancellation Penalties. Upon request, we will you send you a reminder via email or text message for your appointment the day before, plus a 2nd notification message 1 hour prior to your appointment.
  • A $50 Cancellation Penalty will apply when failing to cancel an appointment within 24 hours of your scheduled appointment. Additionally, Pure Reflections Detailing reserves the right to apply the following Cancellation Surcharges:
    • First cancellation — No surcharge
    • Second cancellation — 10% surcharge of previous scheduled job, plus next appointment must be prepaid via credit card
    • Third cancellation — 25% surcharge of previous scheduled job, plus next appointment must be prepaid via credit card
    • Fourth cancellation — 50% surcharge of previous scheduled job, plus next appointment must be prepaid via credit card
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Pure Reflections Detailing Service Area

Pure Reflections services within a 25-mile radius (±5-10 miles). Not sure if you are located within our service area? CALL 1-904-518-0452 to find out.